Reading Auto Repair

You all are very kind and considerate. Work is always great and if I ever had an issue you fixed it asap. Thanks John,Alex.

Friendly. Good service.

First time here and the fellas were polite and kept me informed and answered all my questions. They worked with my extended warranty company and handled getting payment from them, saving me money out of pocket. I'll go back again

Excellent

5 Star appreciation for always accommodating my needs with a timely and professional manner.

Excellent service! Will definitely be bringing my car back here for any service it needs.

Despite the glowing reviews for Auto Pro, I have had two consecutive negative experiences here. The first was about two years ago when my car needed repairs. I was initially quoted about $750.00 for repairs I knew the car needed, but some of which I was skeptical about. When I went to pick the car up, John (who is always nice), told me the price was only $450.00. When I inquired, he said he personally checked the supposed issues and they were actually fine. Because of this, I did not go back until this past week, when I needed a tire plug because of a screw. After the repair was made, I was told that while the tire was off, the mechanic noticed that my break pads were dangerously thin on all the wheels. In fact, I was told that it was "dire" and needed to be looked at "within the next few days." I was also told that there was another issue with the rotor not aligning properly with the break pad. This felt suspicious to me. I took my car into the dealership where I have always taken it, and they thoroughly inspected all the wheels, pads, and rotors, noting that there was dust build-up but no "dire" repairs needed. In fact, the 2 out of 10 break pad rating that AutoPro quoted me was rated at 8-10 by my dealership, a significant discrepancy. These two, consecutive instances of being told I needed repairs, which I actually did not need, have left me distrusting of this business. Either Auto Pro is unethical or just simply incompetent.

I’m a senior woman and had repairs necessary to pass state inspection. The amount totaled over $800. I didn’t have that amount of cash on hand so they offered me financing through an online credit agency. I was “guided” through the online forms and was approved for the loan. Three years later, I was still paying $180 a month to satisfy the loan. Payments were automatically deducted from my checking account so I didn’t pay much attention. One month, I took the time to read over the terms and discovered I still owed over $700 because the interest rate was a whopping 96%. They did work that was not necessary and that had to be corrected by another mechanic elsewhere. I recommend you don’t give them your business.

Love this place. Great prices. Superb service. Very friendly and professional staff!