5

The customer service they demonstrated really went above and beyond. Also me being a person not knowing much about cars they were honest about everything and explained things that I would understand and didnt take advantage of my lack of knowledge. Also they did fantastic work on my car. They work with you and your schedule and I have been looking for a reliable, trustworthy mechanic and I definitely found it. Thank you guys for all your hard work and I will continue to bring my vehicle there 🙂.

If you ever want to see your old parts or see the repairs needed on your vehicle we are always glad to show you. Thank you for your kind words.

- Auto Pro
5

5

5

You all are very kind and considerate. Work is always great and if I ever had an issue you fixed it asap. Thanks John,Alex.

You are quite welcome Randy...

- Auto Pro
4

Friendly. Good service.

4

First time here and the fellas were polite and kept me informed and answered all my questions. They worked with my extended warranty company and handled getting payment from them, saving me money out of pocket. I'll go back again

5

Excellent

5

5 Star appreciation for always accommodating my needs with a timely and professional manner.

5

Excellent service! Will definitely be bringing my car back here for any service it needs.

1

Despite the glowing reviews for Auto Pro, I have had two consecutive negative experiences here. The first was about two years ago when my car needed repairs. I was initially quoted about $750.00 for repairs I knew the car needed, but some of which I was skeptical about. When I went to pick the car up, John (who is always nice), told me the price was only $450.00. When I inquired, he said he personally checked the supposed issues and they were actually fine. Because of this, I did not go back until this past week, when I needed a tire plug because of a screw. After the repair was made, I was told that while the tire was off, the mechanic noticed that my break pads were dangerously thin on all the wheels. In fact, I was told that it was "dire" and needed to be looked at "within the next few days." I was also told that there was another issue with the rotor not aligning properly with the break pad. This felt suspicious to me. I took my car into the dealership where I have always taken it, and they thoroughly inspected all the wheels, pads, and rotors, noting that there was dust build-up but no "dire" repairs needed. In fact, the 2 out of 10 break pad rating that AutoPro quoted me was rated at 8-10 by my dealership, a significant discrepancy. These two, consecutive instances of being told I needed repairs, which I actually did not need, have left me distrusting of this business. Either Auto Pro is unethical or just simply incompetent.

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